Troubleshooting can be done in a series of ways. Below is a list of the current methods you can troubleshoot issues with the application.
1: Clean Installation
- A clean installation can be done by doing the following guide associated with your operating system:
{% hint style="warning" %} Note: This will remove your current login state and unsynced data (Settings, Followed Artists). {% endhint %}
Windows
- Uninstall the
Ciderapplication using the control panel. - Delete the following folders:
%appdata%/Cider(If its present)%LOCALAPPDATA%\Programs\cider(If its present)%LOCALAPPDATA%\cider-updater(If its present)
- Reinstall
Cider.
Linux
- Uninstall the
Ciderapplication using your system uninstaller. - Delete the
.config/Ciderfolder. (If its present) - Reinstall
Cider.
macOS
- Delete the
Cider.appfile from your Applications folder. - Delete the
Library/Application Support/Ciderfolder. (If its present) - Reinstall
Cider